We offer a 100% guarantee and make sure that our customers are fully satisfied before our job is done!
At Ray & Son, we bring more than 50 years of experience to every job big or small. Whether you need a ductless mini-split for your sunroom or a massive installation in a multiple-story hotel, we’ve got you covered.
When it comes to air conditioning in places like Nashville or Valdosta, Georgia, we’re serious. We know beyond general comfort, air conditioning is often critical for health and safety. We offer a 100% guarantee our customers will be fully satisfied, plus we offer 24/7 emergency service. Our techs are NATE-certified and our company is licensed, bonded and insured. We know when your air conditioning system is broken, there’s no time to waste. Plus, we recognize for many people with respiratory or cardiac conditions, air conditioning is more of a necessity than a luxury.
With our five+ decades of experience, we’ve seen it all. Give us a call and we’ll take care of you.
Why Choose Ray & Son for Air Conditioning Service?
Georgia Cooling Systems We Service
One of the most common ways to cool a home is an air conditioner paired with a furnace in traditional central heating and air set-up. Most people don’t realize, air conditioners don’t “chill” the air.
It’s more accurate to say they extract heat and moisture from it. This leaves cooler air. Air conditioners work hard in our part of the country, so while an average air conditioner lasts around 12-15 years, it’s usually a little less here in Georgia and Florida.
Ductless technology continues to gain in popularity here in the states. Popular in Asia and Europe, ductless technology is used as an air conditioner or a heat pump, to both heat and cool a space.
As you can imagine, European and Asian homes are often smaller and in older buildings without existing ductwork. Ductless mini-splits solve this problem in a more efficient way than the noisy “window units” we’re accustomed to seeing here in the U.S.
Ductless mini-splits consist of two main components. There’s the quiet indoor air handler unit, that connects through a small, three-inch hole to an outdoor compressor unit. Multiple indoor units, depending on the model, may connect to a single outdoor unit.
This allows you to use ductless technology to handle one room or an entire home. Some homeowners also choose to boost their central air in certain zones or rooms, like sunrooms with a single unit.
A heat pump works year round to both heat and cool a home. Like an air conditioner, it extracts heat from the indoor air and exhausts it outside. In the winter, it reverses its process and pumps in warm air from outdoors.
While we recommend an annual tune-up for air conditioners, we recommend two tune-ups each year for heat pumps because they perform both functions. Heat pumps are, historically, more popular in the south because they don’t combust fuel like a furnace, to create heat.
In times of extreme weather, most heat pumps have an auxiliary heat source, called heat strips which can provide extra warmth in the home. These are heated using electricity and can be expensive to use, compared to a gas furnace.
Geothermal Heat Pumps
A traditional heat pump is also known as an air-source heat pump because it pulls heat from the air. A geothermal heat pump performs the same process except it pumps heat from the ground or a nearby water source, such as a pond or lake.
When cooling, the geothermal heat pump exhausts the heat indoors to the ground or water through a series of ground loops. They are extremely energy efficient, compared to traditional heating and air systems.
24/7 Emergency AC Repair Service
Quick Tips to Solve Air Conditioning Problems
When the heat spikes, we get a lot of phone calls. Remember, air conditioners are designed to handle normal, average temperatures. Before you call for a repair, ask yourself if the weather is typical for our climate.
If it is, and the air conditioner continues to misbehave, call for a repair. If it’s exceptionally hot or humid, it may take your air conditioner some time to catch up. That said, here are three things you can check to save yourself a repair visit:
- Check the thermostat. It seems overly simple, but trust us, it’s easy for someone to accidentally knock the lever from cool to heat. The thermostat provides the “marching orders” for your air conditioner, so if it’s inaccurate or sending the wrong messages, setting it might solve the problem.
- Check and change the air filter if necessary. The air filter is more than catching airborne pollutants. When it becomes clogged, the air conditioner has to work harder to push air through the entire system. This strains and ages the equipment. A dirty filter causes several problems, including short cycling. Short cycling refers to frequent air conditioner starts and stops before fully cooling the home.
- Take a walk around your outdoor equipment. Your AC compressor needs good airflow. We recommend a two to three-foot buffer zone around the AC compressor. Plants and flowers easily grow quickly and “suffocate” the AC compressor. Yard waste and debris from storms accumulate and often end up inside the AC compressor. This may damage the fan blades or obstruct the airflow. Clear the area around the AC compressor and check for twigs or leaves stuck in the vents. If easily reached and the fan is off, pull it out. Otherwise, call a pro.
When You Need a Pro HVAC Technician
If you’ve checked the thermostat, the filter and the AC compressor but your air conditioner is still blowing hot air, give us a call. Other signs you need a professional include:
- Strange noises. If you hear squeals, clicks, grinding, banging or knocking noises, then you need to call a professional.
- Odd odors. It’s common for air conditioners and furnaces to smell a little when they first kick on each season. There’s probably dust in the system which shakes loose the first time it runs. If, however, you smell something burning, metallic or musty, give us a call.
- Abnormal behavior. If your utility bills spike without a justifiable weather event or your AC frequently starts and stops, give us a call.
Affordable Air Conditioning Tune-Ups in South Georgia
It’s common for people to think “out of sight, out of mind” when it comes to their heating and air systems until there’s a problem. If you’re a new homeowner, you may not realize you must schedule regular heating and air service. It’s important, even if it’s brand new.
Every air conditioner should get a tune-up each year, ideally in spring before the “cooling season.” Heat pumps should get two each year, one before “cooling season” and one before “heating season.” Think of it as a new car. You wouldn’t wait until it was broken down to change the oil, would you?
What an Air Conditioning Tune-Up Includes
An air conditioning tune-up begins with a comprehensive inspection from top to bottom. All of our HVAC technicians are NATE-certified. This stands for North American Technician Excellence and provides the training for heating and air technicians.
To be certified means the technician is proficient in all areas of repair and maintenance for all brands of heating and air equipment. We take this seriously and are proud to support this ongoing education and certification for our team. When our technician performs a tune-up, he or she:
- Cleans dirty components
- Lubricates moving parts
- Calibrates internal mechanisms
- Tests switches and controls
- Replaces worn parts and belts
- Tightens connections
- Checks refrigerant level
Air Conditioning Maintenance Made Easy: Comfort Club
Get rid of heating and air worries with membership in the Ray & Son Comfort Club. This small investment pays off big with regular tune-ups and other benefits. Twice a year, you’ll receive 17-point season tune-ups and cleanings for your air conditioner, furnace or heat pump, as appropriate.
The Comfort Club practically puts heating and air maintenance on auto-pilot and the benefits are huge.
- Enjoy greater energy efficiency with a tuned-up system – pay less to heat and cool your home.
- Regular maintenance by a professional HVAC contractor keeps warranties intact – big savings if there’s a problem.
- Routine maintenance catches issues while they’re little. It’s better to address problems while they’re small before they grow into a costly, inconvenient breakdown.
- With regular care, your system should last longer. How well would your car run if you never changed the oil?
New Air Conditioning Installation Service
When it comes time to replace your air conditioning system, you have several choices. Be sure to take your time, if possible. We’re happy to provide second opinions! It’s so important to choose the right air conditioning system for you.
For example, we’ve found a common problem, often builders install a larger than necessary air conditioner. You’d think a big air conditioner would work better than a smaller one, right? Not so. An air conditioner too big cools the area around the thermostat too quickly and shuts down. The home’s temperature quickly rises again and the AC kicks on again.
This creates excess wear and tear on the air conditioner and is known as “short cycling.” Too big is just as bad as too small.
Trust Ray & Son to take the appropriate measurements, crunch the numbers correctly and provide you with options to fit your energy goals and your budget.
Air conditioning units are graded using the acronym SEER, which stands for Season Energy Efficiency Ratio. The current minimum required by the federal government for the southern region is 14 SEER. The higher the better, for energy efficiency. SEER ranges up to the low 20s.
Secondly, air conditioners are judged on speeds. Variable-speed air conditioners are more comfortable than single-speed units. Why? Because a variable-speed air conditioner adjusts and provides the cooling and power needed at the time, which saves energy. Plus, the adjustments are more gradual. A single-speed unit, while typically less expensive, basically is on or off–full-speed or nothing.
Therefore, a variable-speed unit with a 16 SEER might be a better choice than a single-speed 18 SEER. It depends on your individual situation. Our team is more than happy to sit down and help you weigh the pros and cons while the final decision is up to you.
No pressure. No sales tactics.
Ductless units are available as air conditioners or as heat pumps, depending on your needs. Technicians install them on the wall or ceiling using only a three-inch hole to connect the indoor air handler unit to the outdoor condenser unit.
They are quiet and many are ENERGY STAR-rated for efficiency. They come with a remote control and are great for areas without ductwork or older buildings with complicated architecture.
Even if you have central air, you may choose to install ductless units in the two or three areas of the home you use the most. Keep your central air higher in the summer, for example, and use your ductless units to cool the areas where you spend the most time.
This is one way to achieve zoned cooling. Also, because they’re not connected to ducts, the air quality is better.
Similar to air conditioners, heat pumps use the SEER rating. For heating, they use HSPF (Heating Seasonal Performance Factor). When you select a heat pump, choose one that meets your heating and air conditioning goals as closely as possible.
Thermostat: Programmable and Wi-Fi Thermostat Models
We represent several models of thermostats to meet your needs, including the Cor, by CarrierⓇ. Curious about a thermostat upgrade? We’re happy to walk you through the benefits of programmable and Wi-Fi thermostats. We caution homeowners to select the thermostat most appropriate for their own HVAC system. Not all thermostats are the same or work as well with just any system. We’re happy to provide recommendations.
Air Conditioning and Indoor Air Quality Solutions
Here in the south, humidity is a problem most months of the year. As part of the air conditioning process, your air conditioner removes moisture, but what happens when it can’t keep up?
Indoor Air Problem-Solvers
Install a whole-home humidifier. Excess humidity makes it feel warmer, plus it leaves you vulnerable to allergens like mold, mildew and dust mites. If you or a family member live with a respiratory or cardiac condition, air quality is even more important.
We’re happy to consult with you on indoor air quality ideas including dehumidifiers, media air cleaners and UV air purifiers.
Ductwork Cleaning and Aeroseal Technology
We recommend cleaning ductwork in a home every few years. We especially recommend it when moving into a new home or after a home renovation. The dust and debris in your ductwork eventually settles in the filter and on the components of your system.
Or, it continues to circulate in your home, triggering allergies and asthma issues. Secondly, ductwork in older homes are often made of materials which break down after several years and cease to be effective.
We can repair or replace this ductwork. Finally, nearly all homes have leaks in their ductwork, whether old or new. Leaks allow air you’ve paid to heat or cool to escape. That’s a waste of energy and money!
Leaks also allow dust or debris from attics or crawlspaces to enter into your ventilation system. Aeroseal technology solves this. It coats the inside of your ducts to keep air in and contaminants out.
Air Conditioning System Financing for South Georgia and North Florida Residents
We offer finance options for HVAC purchases because we know the summer sun won’t wait. We know it’s more than comfort. It’s often about health and safety. Plus, the minute you install a modern and more energy-efficient air conditioning system you save money.
If you were to upgrade from a single-speed 10 SEER air conditioner to a variable-speed 17 SEER, for example, you’d save money every month on your utilities, beginning the day of the installation. We know breakdowns are never convenient, so HVAC finance options help offset the sudden expense. Let us know how we can help.
Commercial Air Conditioning Services
Do you have a commercial building in desperate need of HVAC service, repairs or a new system? Give us a call! We handle any commercial job of any size. From small restaurants to large hotels, we can do it all.